Recently at a 4GenNow Conference, I heard Nick Titus , a 17-year-old company founder and CEO, say "If you will listent to me, then I will listen to you. But this has to go both ways."
Suddenly I had a lightbulb moment.
For years I’ve shown the image above to audiences and asked, “Where is the information?” This gets people talking about top-down communication vs collaboration.
But as Titus spoke, I realized...