38 Killer Strategies You Can Use to Crush Gen Conflict Now!

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Amy Lynch

Generations Expert + Idea Warrior + Entrepreneur

Category: Generational Intelligence

Seeing "Shoulds." Step One in Gen IQ

Anytime we think some other generation should behave differently, work differently or think differently, we are probably identifying a knee-jerk generational assumption. Most shoulds are reflexive, simply the way our generation tends to think because of the times and the technology we grew up with. Do these sound familiar? Another generation shows up late to meetings. You think they should show up on time. And by 'on time' you mean 10 minutes before the meeting starts. Or,... Read More
Posted by Amy Lynch at Thursday, May 24, 2018

Work with Other Generations. It Makes You Smarter.

Diverse teams get better results. They bring home more sales, more customers, more profit and more innovation. But this is completely counterintuitive. Working with people who are like us feels more effective. On a homogenous team, people understand each other quickly, and collaboration flows smoothly. The sameness gives us the sensation of progress. In reality, friction adds value. For example, more diverse juries weigh cases more deeply. When homogenous teams are join... Read More
Posted by Amy Lynch at Tuesday, April 3, 2018

What Will Happen Next? The Answer Is WHO.

I can totally relate to the jumper above. Entering 2018 feels like making a crazy leap into an unknown future where things keep changing fast. Disruption is the new normal. Maybe like me you often wonder what will happen next. If so, there's good news. The question that unlocks the future is not “What will happen next?” Ask instead, “WHO will happen next?” Who is positioned to bring new and timely innovation to your company? Who is reshaping market tastes... Read More
Posted by Amy Lynch at Wednesday, December 27, 2017

Healthcare Disruption and Gen IQ

What’s changing in healthcare? Nearly everything! It’s easier to ask what’s not changing. That would be a shorter list.     Three megatrends are in play simultaneously:      digital tech, consumerism and public policy No matter what our role in the industry, we're all feeling the pressure of disruption. Star Trek and TUGS New technology is all over the board, from electronic charting, mobile care and scheduling with apps to wear... Read More
Posted by Amy Lynch at Tuesday, July 25, 2017

Your Top 12 Burning Questions about the Generations

There’s so much fuss about generations these days. Do you wonder where all this interest is coming from or where it’s going? Do you wonder why generations shop differently, vote differently and have different notions about work ethic? You’re not alone. That’s why we made this top-12 list. If your question didn’t make the list, contact us. We are your go-to gen geeks. 1. What is the definition of a generation? Your generation is simply the group of people born a... Read More
Posted by Amy Lynch at Thursday, March 30, 2017

Can a Company Have Gen IQ? Sure It Can. (Or, Why Nobody Got Fired.)

The Boomer president of a law firm was concerned about young attorneys who dressed more casually than he thought appropriate. So he sent an email to everybody saying that he wanted all attorneys in suits during client meetings. One Millennial attorney didn’t agree. He gave the email some thought and decided to respond. He wrote, “I have a lot of young clients. A suit may not be the right move when meeting with them.” He carefully constructed his arguments for going casual. ... Read More
Posted by Amy Lynch at Thursday, March 23, 2017

Gen Differences Are Everywhere.

The first place we tend to recognize generational differences is at work. But no matter where we go, we slosh around in a stew of different generations. Do these sound familiar?  • Your family is trying to plan a beach trip for next year. The Boomers have their calendars planned til 2035 (or the apocalypse, whichever comes first), but the Millennials can’t commit to next year. They’re still on Snapchat deciding where to go tonight. You argue with family members ... Read More
Posted by Amy Lynch at Thursday, March 9, 2017

Generational Stereotypes: What They Cost Us 

Guest Post by Katie Fritchen | Crestcom International, Inc. Generation: (n) Everybody born about the same time you were, and who shared many of your formative experiences. Stereotype: (n) Preconceived notions that Gen Xers are Slackers, that Millennials are entitled or that Boomers are intractible. (NOT!) Generational stereotyping is not new. In the 8th century BC, the poet Hesiod wrote, “I see no hope for the future of our people if they are dependent on frivolous youth of ... Read More
at Monday, February 20, 2017

Don't Let Generational Conflict Kill Your Small Business

Generational studies have been around for a decade now. Most of us ticked generational differences off our competency list years ago. Millennials? Lots of feedback. Boomers? Use the phone. And that was fine. Until now. Right now, generations at work are changing faster than you can say “demographic cohort.” First, millennials aren’t the new guys any more. They’re established, experienced and the largest generation in the workplace -- basically the new gorilla in th... Read More
Posted by Amy Lynch at Wednesday, February 8, 2017

Generational Intelligence: Your Career Depends on It.

Not long ago I met a dynamic Gen Xer. She is a VP in a C-Suite dominated by Boomers. As a skeptical Xer, she looked at things from a new perspective, consistently asking the hard questions and pushing back against time-worn assumptions. To her, that was part of doing her job. But Boomers in the group saw her as negative. “They used to cringe when I walked in the room,” she told me. “I saw them do it.” Isolated and discounted, she got nowhere with her initiatives. Her ... Read More
Posted by Amy Lynch at Thursday, January 26, 2017
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